Strategy fails at the level of conversation, not at the level of planning.

Most strategic plans are well thought out. Most strategic execution is not. The gap between what leadership decides and what actually happens on the front line is almost always a communication and consistency problem. When leaders cascade strategy without ensuring understanding, alignment, and follow-through at every level, execution stalls. Strategy lives or dies in the daily conversations that leaders choose to have — or avoid.

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Managers who protect their teams from feedback are not being kind.